Enterprise Rent-A-Car is a global car rental company known for its extensive network of locations, high-quality vehicles, and exceptional customer service. With over 7,200 locations in more than 30 countries, Enterprise offers a wide variety of vehicles for customers to choose from, whether it's for a business trip, vacation, or temporary transportation needs. The company also offers a range of services, including car sales, fleet management, and commercial truck rental. Enterprise is committed to providing customers with a convenient and stress-free rental experience, and prides itself on its well-maintained fleet and knowledgeable staff. With a focus on customer satisfaction and reliability, Enterprise Rent-A-Car has established itself as a trusted and reputable brand in the car rental industry.
Amenities and More
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Identifies as women-owned
- Active military discounts
Reviews
Do not rent with these thieves. Following a two day rental our vehicle was returned two hours after a Saturday closing, due to a holiday closing for the business my rental agreement was not closed out until Tuesday. I called to inform the representatives locally that we were charged extra days when the car was in fact insight Saturday and they confirmed via cameras and verbally on the phone that the car was in fact on there property since Saturday but they’d still be charging through Monday as a new policy within 2 years. This is a lie told by the branch manager Laquan when I have in fact rented and returned on a closed Sunday and have not been charged because they were closed within the past two years. They were dishonest and simply not good people to continue business with for your rentals.
Wasn’t completely satisfied with this location and advise to everyone to take pictures of vehicles before you even step into rental vehicles. My family rented a red Chrysler Voyager and had allot of damage to the vehicle previously such as a busted taillight, and the passenger side looked to be side swiped but the representative seemed like this was normal and the car was ready to go so my family took our pictures then got in and left.
When we dropped it off it ended up being a different story. The representative looking over the vehicle claimed we did the damage and was withholding the deposit. We had more than enough evidence to show that it was like that before then corporate told us the van should have never been rented out in that condition. I have finally received my deposit back and enterprise said they would send me an email about this issue but have yet to receive anything…
Enterprise was easy to deal with and had what I needed for a trip out of town for thanksgiving, shout out to Paul with the wards road location Lynchburg he made the experience great. Highly recommend.
I always have a great experience whenever I go to this enterprise. We as a family have been through a lot this past year and Tyler Bullock has been the nicest, most understanding person I've dealt with thus far. Again I appreciate all you guys have done
The website was easy to maneuver and the pick up was fabulous! Loved the new CX-9! I was greeted with a wonderful smile from the young lady upon entering and returning the vehicle.
Tyler at the Wards Rd location was 100% helpful with all questions pertaining to the rental process. I went in based on reading previous reviews which put me on edge. I arrived and did not witness the problems others have had in the past. I would highly recommend using this branch in the future if needed.
The customer service at the Wards location was wonderful. I was helped by Tyler when renting a vehicle and Jordan when I was returning the vehicle and both these guys were so kind and helpful! They made the whole process so simple and smooth! Thank you both so much! Will definitely be returning if I ever need to rent another vehicle:)
Very friendly & professional employees. I didn't have any issues with getting my rental or with the vehicles I rented & had a great experience with Enterprise.
Location
2100 Wards Rd, Lynchburg, VA 24502, United States
Hours
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Monday
08:00 AM - 05:30 PM
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Tuesday
08:00 AM - 05:30 PM
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Wednesday
08:00 AM - 05:30 PM
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Thursday
08:00 AM - 05:30 PM
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Friday
08:00 AM - 05:30 PM
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Saturday
09:00 AM - 12:00 PM
- Sunday Close
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